Privacy Policy

Last updated: 19 August 2026

This Privacy Policy explains how RARA Social Media Applications Development & Management L.L.C. (“RARA”, “we”, “us”) handles personal data in connection with Calmis, a private messenger (the “Service”). We are a company registered in Dubai, United Arab Emirates. Our registered address and contact details are provided at the end of this page.

1. Scope

This policy applies to the Calmis application, this website, and related communications. It does not apply to third-party services that we do not control. Where the Service is not yet publicly available, this policy describes how we intend to handle personal data at launch; the version in force will always be the one published here.

2. Information we collect

Account information — details you provide to create and use an account, such as a phone number or username and authentication data.
Content you send — messages and media you exchange through the Service. Calmis is designed to minimize the message data accessible to us; content protected by end-to-end encryption cannot be read by us.
Technical and usage data — information needed to operate and secure the Service, such as device and connection information, app version, and diagnostic logs.
Support communications — information you provide when you contact us for support.

3. How we use information

To provide, maintain, and secure the Service;
To authenticate accounts and prevent fraud, abuse, and spam;
To diagnose problems and improve reliability and performance;
To respond to your support requests;
To comply with legal obligations.

4. Legal bases

Where applicable law (including the EU/UK GDPR) requires a legal basis, we rely on the performance of our contract with you, our legitimate interests in operating and securing the Service, your consent where we ask for it, and compliance with legal obligations.

5. Sharing

We do not sell personal data. We share it only:

with service providers that host and support the Service, under contractual confidentiality and security obligations;
where required by law, legal process, or to protect the rights, safety, and security of users and the public;
in connection with a corporate transaction, such as a merger or acquisition, subject to this policy.

6. International transfers

We operate internationally and may process data in countries other than yours. Where we transfer personal data across borders, we use appropriate safeguards consistent with applicable law.

7. Data retention

We keep personal data only as long as necessary for the purposes described here, to comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your account as described below.

8. Security

We use technical and organizational measures designed to protect personal data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your rights

Subject to applicable law, you may have the right to access, correct, delete, or export your personal data, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us using the details below. You may also have the right to lodge a complaint with a data protection authority.

10. Children

The Service is not directed to children under the age required by the laws of their country (at least 13, or higher where local law requires). We do not knowingly collect personal data from children below that age.

11. Changes

We may update this policy from time to time. Material changes will be reflected by updating the “Last updated” date above and, where appropriate, by additional notice.

12. Contact

RARA Social Media Applications Development & Management L.L.C.
Office F-1-214, Khaled Mohammad Abdulla Alzahed Building — F-1, Hor Al Anz, Dubai, United Arab Emirates
General & privacy enquiries: support@calmis.io
Administrative contact: admin@calmis.io